customer scam

The New York Times

Kentucky Attorney General Andy Beshear has issued a scam alert to warn Kentuckians of fake charity scams related to Hurricane Harvey.

Due to the lasting devastation of Hurricane Harvey, Beshear is asking Kentuckians to be wary of scammers attempting to profit from relief efforts.

“The families and communities impacted by this deadly storm deserve our help,” said Beshear. “I am asking generous Kentuckians to please take time and verify a charity before making a donation.”

Scam Detector

Attorney General Andy Beshear is warning about a scam that claims Kentuckians can receive tax-free, monthly payments from the Tobacco Master Settlement Agreement (MSA).

Beshear said his office has identified misleading online ads and received reports of scam emails claiming Kentuckians can receive monthly payments directly from the multibillion-dollar MSA.

The solicitations proclaim Kentuckians, even if they “never used tobacco,” can receive thousands of dollars each month if they pay $5 a month or up to $100 a year to learn how.

CNY News

Kentucky Attorney General Andy Beshear has issued a Scam Alert to warn Kentuckians of an email scam that relies on spoof government employee email addresses to defraud Kentuckians.

Five recent reports to Beshear’s office indicate the spoof email appears to come from a current Kentucky state government employee and solicits money in order to receive a sweepstakes prize the consumer has supposedly won.

Beshear said the content of the message might also include an official request for personal or financial information or seek payment for an outstanding debt.

Beshear Warns of ‘Seasonal Employment’ Scams

Nov 30, 2016

Attorney General Beshear is warning Kentuckians to be wary of seasonal employment scams targeting those looking to make some extra cash for the holidays.

The scam often appears as an online advertisement seeking a mystery shopper, package or shipping position or similar employment where Kentuckians can work from home and receive immediate payment.

Here is how the scam often plays out:


Winners of the Publisher’s Clearing House Sweepstakes do not receive phone calls about their prizes.

Kentucky Attorney General Andy Beshear wants to stress this fact as a safeguard to Kentucky seniors and consumers who are being inundated by imposters attempting to scam them out of their money.

“Our office handles scams every day,” Beshear said. “But what’s frightening about this one is that scammers have taken the identity of one of the best-known sweepstakes in our generation, Publisher’s Clearing House.” 

The Investigation Report

Secretary of State Alison Lundergan Grimes, Kentucky’s chief business officer, is warning businesses about an official-looking “2015 Annual Minutes Form” they may receive from an entity called Division of Corporate Services. Division of Corporate Services is not registered, affiliated or associated with the Secretary of State’s office.

Patch Media

Kentucky Attorney General Jack Conway and the Kentucky Cabinet for Health and Family Services Department for Aging and Independent Living (DAIL) is warning consumers of a reported scam targeting Kentucky's seniors.

DAIL has reported to the Office of the Attorney General that it has received multiple reports of an individual or individuals who falsely identify themselves as a representative of the "Division of Aging" offering a complimentary Life Alert system paid for by the state.

Fleming-Mason Energy Issues Scam Warning

Oct 30, 2014
Keystone Neighborhood Watch

Fleming-Mason Energy is encouraging customers to phone the utility if they receive a call from someone claiming to represent the company and demanding payment of a bill.

Director of Member Services Mary Beth Nance says scammers are placing such calls and telling customers someone will be coming to their door soon to collect the money or their service will be turned off.       

Nance says those calls are not coming from Fleming-Mason.

Oregon Coast Daily News

Attorney General Jack Conway, the Kentucky Department of Education, and the Better Business Bureau (BBB) are joining together to warn Kentucky school districts to be vigilant of a scam targeting schools throughout the country.

Beshear Signs Data Protection Bills

Jun 11, 2014

Governor Steve Beshear ceremonially signed a pair of bills on Wednesday (June 11) aimed at improving the state’s ability to protect Kentuckians’ data.

House Bills 5 and 232 require the state and private businesses to notify citizens in the event that their collected personal data is compromised by a security breach.

“With more of our sensitive financial and health information being stored on the Internet every day, both government and private businesses have to embrace the latest technology to protect that sensitive information.” –Steve Beshear

Senior Citizen Scam Forum Planned

Jun 11, 2014

A free workshop on protecting senior citizens from fraud, identity theft and other scams is scheduled in Maysville. It’s sponsored by the Kentucky Department of Financial Institutions (KDFI) and takes place Thursday, June 19th at the Mason County Extension Office. The event will be held from 9am to 2pm.

KDFI’s Jennifer Doom says the event is part of a series of programs the department has arranged across the Commonwealth to combat the problem.  She says seniors are often targeted by scammers.

Grayson Rural Electric Issues Scam Warning

May 28, 2014
Ron Rule

The president of Grayson Rural Electric Co-operative says con artists are at work in Rowan County, claiming they’re under contract with the utility to upgrade household electrical systems. Carol Fraley says they’re asking customers to pay them thousands of dollars.

“There are two men and a woman posing as contractors for the cooperative and they’re asking for amounts in excess of 22-hundred dollars to do some work on their electrical system. They are not authorized by the co-op by any way, shape or form.” –Carol Fraley

AARP Offers Internet Safety Tips For Seniors

Mar 11, 2014
The Atlantic

People's moods and financial situations can make them more likely to fall for online scams, according to results of a survey about Internet safety from AARP.

The survey identified 15 "key risk behaviors" that make people more susceptible to fraud, from clicking on pop-up ads to opening email from unfamiliar sources. 

According to AARP's Doug Shadel, people are even more likely to make bad choices online when they feel isolated or are under financial stress.

KSP Warns About 'Missed Call' Phone Scam

Feb 6, 2014
Westconsin Credit Union

Kentucky State Police say they’re hoping to prevent residents from losing money in a telephone scam that’s shown up in other parts of the country.  Sgt. Michael Webb says criminals overseas are auto-dialing thousands of cell phones inside the U.S. and hanging up after just one-ring. 

He says the majority of those calls are coming from the Dominican Republic (809 area code), Jamaica (876), the British Virgin Islands (284), Grenada (473), Aruba (297) and Antigua (473). 

BBB Warns About Social Media Scam

Sep 25, 2013

The Better Business Bureau is warning Kentuckians to avoid falling for a new scam that targets those wanting the new Apple iPhone.

A bogus email is being reported that tells recipients that they have won a new iPhone 5S through a promotional drawing, in an effort to get the individual’s personal information.

Reanna Smith-Hamblin is with the Better Business Bureau serving Louisville, southern Indiana and western Kentucky. She says another scam is appearing on social media sites like Facebook and Twitter.

Fleming-Mason Energy Customers Targeted in Scam

Jul 26, 2013

Fleming-Mason Energy customers are being asked to be wary of phone calls about past due bills.

Joni Hazelrigg with Fleming-Mason Energy says a man has been contacting customers about past due electric bills. the caller will tell customers they have a past due balance and someone will be at their house within the hour to collect the money or their electric service will be shut off.

Hazelrigg says there are a number of ways customers can protect themselves from the fraudster…